AI Appointment Scheduling for Trucking
Hey Bubba! is an AI back-office automation platform for fleets. For appointments, that means confirming what each facility actually requires and keeping every window on track. The appointment window, facility hours and on-site requirements are confirmed and attached to the load, ETA is tracked against the window from live ELD data, and a slot at risk is raised while the truck is still moving rather than at the gate.
The appointment is not the problem. The details are.
Booking a slot takes a few minutes. What costs time is everything around it: whether the facility works first come first served regardless of the appointment, whether there is a lumper fee and who pays it, whether the dock closes for lunch, and whether a late arrival means rescheduling to tomorrow.
Most of that is not in the load posting. It gets discovered at the gate, which is where a two hour delay becomes a missed window on the next load.
What Bubba confirms
- The appointment window, and whether it is firm or first come first served
- Facility operating hours, including breaks and dock closures
- Lumper fees and who pays them
- Dock restrictions and access requirements
- Check-in procedure and required documents
- Detention terms, including when the clock starts
These attach to the load, so the driver has them in the cab rather than finding out at the guard shack.
Catching a late load while it is still moving
The useful moment to move an appointment is while the truck is still on the road, not on arrival. Bubba tracks ETA against the appointment window from live ELD data, and when the window is at risk it contacts the broker or facility to move the slot and updates the load record. More on ETA tracking and check calls.
At any fleet size
- Owner-operators. Appointments handled without pulling over to make calls.
- Small fleets, 2 to 10 trucks. Scheduling does not queue behind whoever is free to make the call.
- Midsize and enterprise, 11 or more trucks. Appointment risk tracked across the fleet, with slots moved before they are missed.
Frequently asked questions
What does Bubba confirm about an appointment?
The window, facility hours, lumper obligations, dock restrictions, check-in procedure and detention terms, all attached to the load.
What happens if a load is running late?
Bubba tracks ETA against the appointment window from live ELD data and contacts the broker or facility to move the slot before the window is missed.
Does it confirm lumper fees?
Yes. Lumper obligations and who pays are among the facility details confirmed and attached to the load.
Which scheduling systems does it work with?
Bubba keeps adding systems and capabilities on request. The current list of connected platforms is on the connected tools page.
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