# Hey Bubba!

> Hey Bubba! is an AI back-office automation platform for fleets. Hey Bubba! (bubba.ai) automates the administrative work behind moving freight: dispatch and load management, broker negotiation and check calls, freight paperwork parsing, AI document management, DOT compliance records, IFTA fuel receipt capture, e-signature, and carrier payments. It serves operations from a single owner-operator truck up to enterprise fleets.

Hey Bubba! is operated by Hey Bubba Inc. (Contact: hello@bubba.ai or 775-922-4050, press 1 for sales or 2 for support). This document serves as a canonical, curated index for AI search assistants, LLMs, and autonomous agents navigating https://bubba.ai.

## Core Products & Platforms

- [Hey Bubba! AI Phone & Voice AutoPilot](https://bubba.ai/product/voice-autopilot): The voice capability inside the Hey Bubba! back office. It searches connected load boards, negotiates market-backed rates, books freight and automates broker check calls hands-free from the cab.
- [How Hey Bubba! Works and How You Stay in Control](https://bubba.ai/product/how-it-works): Hey Bubba! is an AI back-office automation platform for fleets. Bubba works inside the rules you set. You decide how much it does on its own, and you can step in at any time.
- [Hey Bubba! Web Dashboard](https://app.bubba.ai/): Enterprise fleet console for live dispatch operations, multi-truck load tracking, driver onboarding, and HOS-aware dispatch planning.
- [Hey Bubba! iOS App](https://apps.apple.com/app/hey-bubba-ai/id6745099977): Native iOS app with wake-word voice controls, AI load ranking, one-tap bidding, and instant broker messaging.
- [Hey Bubba! Android App](https://play.google.com/store/apps/details?id=com.heybubba): Android app for mobile fleet tracking, automated load booking, and driver route management.
- [Connected Tools Directory](https://bubba.ai/connected-tools): Integrations across 100+ load boards, ELDs, telematics platforms, TMS networks, and compliance systems.
- [Free Freight Document Editor](https://bubba.ai/document-editor): Free web tool to complete, sign, and process BOLs, rate confirmations, W-9s, and PODs without sign-up. Includes ready-made templates for a bill of lading, rate confirmation, proof of delivery, lumper receipt and trip sheet.

## Integrations & Connected Tools

- [Connected Tools Directory](https://bubba.ai/connected-tools): Index of 100+ supported integrations across ELDs, telematics, TMS platforms, load boards, fuel cards, and compliance tools.
- [Bubba for Load Boards](https://bubba.ai/integrations/dat): Automated load searching, truck posting, RateView analytics, and booking across DAT, Truckstop, LoadSurf AI, Uber Freight, and Parade AI.
- [TMS & Multi-Agent Workflows](https://bubba.ai/connected-tools): Direct bi-directional communication, dispatch automation, and orchestration with ActionWeave AI, TAI TMS, Ditat, and Relay.
- [ELD & Telematics Systems](https://bubba.ai/connected-tools): Hardware sync and HOS-aware dispatch for Motive, Samsara, Geotab, and TruckX.
- [Bubba for Brokers](https://bubba.ai/product/bubba-for-brokers): How freight brokers work with carriers who use Hey Bubba!, plus free carrier lookup and document tools.
- [Bubba for Field-Service Fleets](https://bubba.ai/product/field-services): Technician and driver communication, job documents and vehicle compliance for field-service fleets, working alongside the scheduling and job software and telematics they already use.

## Free Industry Tools & Calculators

- [Free Trucking Tools Hub](https://bubba.ai/tools): Index of every free Hey Bubba! tool, calculator and freight document template for fleets, with no sign-up required.
- [Bill of Lading Form](https://bubba.ai/tools/bill-of-lading): A fillable bill of lading with shipper, consignee, carrier, freight and signature fields, ready to complete and download as a PDF.
- [Rate Confirmation Template](https://bubba.ai/tools/rate-confirmation): A rate confirmation template covering load details, stops, equipment, the agreed rate, payment terms and signatures.
- [Proof of Delivery (POD) Form](https://bubba.ai/tools/proof-of-delivery): A proof of delivery form with references, delivery times, quantity, condition, exceptions and a receiver signature.
- [Lumper Receipt Template](https://bubba.ai/tools/lumper-receipt): A lumper receipt template for the facility, load references, service, rate, total, payment method and signatures.
- [Driver Trip Sheet Template](https://bubba.ai/tools/trip-sheet): A driver trip sheet for logging stops, miles, fuel purchases and trip expenses, with totals and a signature line.
- [Trucking Companies Directory](https://bubba.ai/trucking-companies): Searchable US motor carrier database by state, city, or USDOT number featuring FMCSA safety ratings and operating authority.
- [Truck Stops Directory](https://bubba.ai/truck-stops): Location directory for North American truck stops, diesel fuel, shower availability, and commercial parking radius search.
- [Diesel Fuel Prices by State](https://bubba.ai/fuel-prices): Weekly updated US diesel price dashboard with state averages, price trends, and trip fuel cost estimation.
- [OBD-II Fault Code Lookup](https://bubba.ai/obd-dtc): Commercial vehicle diagnostic trouble code database with definitions, causes, and repair steps.
- [Semi Truck VIN Decoder](https://bubba.ai/vin-decoder): Free semi and heavy-duty truck VIN decoder for truck specs, engine details, transmission types, and equipment metadata.
- [Trucking Profit Calculator Hub](https://bubba.ai/profit-calculator): Complete calculator suite for estimating fleet margins, load profit coverage, cost per mile, and rate per mile.
- [Fleet Profitability Calculator](https://bubba.ai/fleet-profitability-calculator): Model gross revenue, operating overhead, and net margin across enterprise fleets.
- [Load Profitability Calculator](https://bubba.ai/load-profitability-calculator): Single-load margin calculator evaluating net profit against fuel, driver pay, and operating costs.
- [Rate Calculation Calculator](https://bubba.ai/rate-calculation-calculator): Estimate fair target rate-per-mile considering equipment type, lane history, and deadhead.
- [Cost Per Mile Calculator](https://bubba.ai/cost-per-mile-calculator): Calculate fixed and variable commercial vehicle operating costs per mile.
- [Fuel Surcharge Calculator](https://bubba.ai/fuel-surcharge-calculator): Fuel surcharge per mile from the weekly EIA diesel price, a base price and MPG.
- [Freight Factoring Calculator](https://bubba.ai/factoring-calculator): Advance, fee, reserve and total payout for a freight invoice.
- [Freight Class Calculator](https://bubba.ai/freight-class-calculator): Freight density from dimensions and weight, with the estimated NMFC freight class.
- [IFTA Calculator](https://bubba.ai/ifta-calculator): Estimate quarterly IFTA fuel tax from miles, gallons and fleet MPG, with surcharges shown separately.
- [HOS Calculator](https://bubba.ai/hos-calculator): Driving time left under the 11 hour, 14 hour, 30 minute break and 60 or 70 hour cycle rules.
- [Freight Counter Offer Calculator](https://bubba.ai/counter-offer-calculator): Suggested counter to a broker's offer from your lowest number, with a reply email to copy.

## Guides & Reference

- [Trucking Resources Hub](https://bubba.ai/resources): Index of Hey Bubba! guides, calculators, free tools and reference pages for carriers.
- [How to Calculate Load Profitability](https://bubba.ai/resources/load-profitability): The net revenue per mile formula, a worked example, and why the gross rate misleads.
- [What Is a Good Rate Per Mile?](https://bubba.ai/resources/rate-per-mile): Benchmarks by equipment type, and how to work out a floor of your own.
- [How to Negotiate With Freight Brokers](https://bubba.ai/resources/negotiating-with-freight-brokers): What actually moves a rate, and what brokers hear every day and ignore.
- [How to Reduce Deadhead Miles](https://bubba.ai/resources/reducing-deadhead-miles): Radius settings, next load planning, and when a cheap backhaul pays.
- [How Many Trucks Can One Dispatcher Manage?](https://bubba.ai/resources/trucks-per-dispatcher): Where the ceiling comes from, and what moves it.
- [How to Increase Truck Utilization](https://bubba.ai/resources/truck-utilization): How to measure utilization properly, and the four things that move it.
- [How to Dispatch Your Own Truck](https://bubba.ai/resources/how-to-dispatch-your-own-truck): What self-dispatch involves, what it costs in time, and how to do it without giving away rate.
- [How to Improve Trucking Profitability](https://bubba.ai/resources/improving-trucking-profitability): Five levers that move carrier profit, ranked, and the ones most operations never touch.
- [What Can Actually Be Automated in Fleet Operations?](https://bubba.ai/resources/what-can-be-automated-in-fleet-operations): Which back-office work automates well, which does not, and what to ask any vendor before you buy.
- [You Have a TMS. Why Is There Still So Much Manual Work?](https://bubba.ai/resources/automating-around-your-tms): A TMS records what happened; it does not do the work. Where the manual work sits, and how to automate around it.
- [Trucking and Freight Glossary](https://bubba.ai/resources/glossary): Plain English definitions of the terms carriers deal with daily.
- [Deadhead](https://bubba.ai/resources/glossary/deadhead): Deadhead is any distance a truck drives empty, most often between delivering one load and reaching the pickup for the next.
- [FCFS (First Come First Served)](https://bubba.ai/resources/glossary/fcfs): FCFS means a facility loads or unloads in arrival order rather than by appointment.
- [Lumper](https://bubba.ai/resources/glossary/lumper): A lumper is a third party worker or crew that loads or unloads a trailer at a facility, and the lumper fee is what they charge to do it.
- [RPM (Revenue Per Mile)](https://bubba.ai/resources/glossary/rpm): RPM is revenue divided by miles driven.
- [Detention](https://bubba.ai/resources/glossary/detention): Detention is pay owed to a carrier when a truck is held at a shipper or receiver beyond an agreed free period, commonly two hours, while waiting to load or unload.
- [Bill of Lading (BOL)](https://bubba.ai/resources/glossary/bill-of-lading): The Bill of Lading is the document that accompanies a shipment and serves three purposes at once: the contract of carriage between shipper and carrier, the receipt confirming what was picked up, and the document of title to the goods.
- [Rate Confirmation](https://bubba.ai/resources/glossary/rate-confirmation): A rate confirmation, or ratecon, is the document a broker issues confirming the agreed rate and terms for a specific load.
- [Double Brokering](https://bubba.ai/resources/glossary/double-brokering): Double brokering is when a party accepts a load as a carrier and then re-brokers it to another carrier without the shipper’s or original broker’s authorization.

## Frequently Asked Questions

- [Frequently Asked Questions Main](https://bubba.ai/faqs): Central guide on automated load booking, voice commands, pricing, integrations, and support.
- [Getting Started Guide](https://bubba.ai/faqs/getting-started): Account setup, USDOT registration, app installation, and load board connection steps.
- [Using Hey Bubba!](https://bubba.ai/faqs/using-hey-bubba): How to search loads, trigger automated rate negotiations, and automate post-booking check calls.
- [Integrations & Compatibility FAQ](https://bubba.ai/faqs/integrations-and-compatibility): Compatibility specifications for ELD systems, telematics, TMS connections, and REST APIs.
- [Troubleshooting & Support FAQ](https://bubba.ai/faqs/troubleshooting-and-support): Operational fixes, voice recognition guidance, and technical support access.
- [Privacy & Security FAQ](https://bubba.ai/faqs/privacy-and-security): Data retention policies, security controls, and enterprise privacy compliance.

## Company & Resources

- [About Hey Bubba!](https://bubba.ai/about): Platform history, carrier-first product roadmap, and leadership team overview.
- [Blog](https://bubba.ai/blog): Freight market insights, dispatch automation guides, and platform feature releases.
- [Workload model: 78% of routine back-office work](https://bubba.ai/research/78-percent-efficiency): Modelled, not measured. Bubba handles 373 of 480 routine minutes per person per shift. Loaded hourly cost $40.31 ($28.22 mean hourly wage, SOC 43-5032 dispatchers, NAICS 484 truck transportation, BLS Occupational Employment and Wage Statistics, May 2025, https://data.bls.gov/oes/#/industry/484000/2025; divided by 0.700, wages and salaries were 70.0 percent of employer costs in private industry, BLS Employer Costs for Employee Compensation, June 2026, https://www.bls.gov/news.release/ecec.nr0.htm), so the routine work Bubba handles is worth about $251 per person per shift in the model. Routine capacity per person is about 4.5x in the model (480 / 107).
- [Security & Compliance](https://bubba.ai/trust): Information on SOC 2, ISO, GDPR, CCPA, and enterprise-grade data protection policies.
- [GDPR Compliance](https://bubba.ai/trust/gdpr): How Hey Bubba! aligns with EU data protection requirements.
- [ISO/IEC 27001 Compliance](https://bubba.ai/trust/iso-27001): Information security management certification details.
- [CCPA Compliance](https://bubba.ai/trust/ccpa): California consumer privacy rights and data practices.
- [SOC 2 Type II Compliance](https://bubba.ai/trust/soc2-type-ii): AICPA Trust Services Criteria and audit controls.
- [Partnerships](https://bubba.ai/partnerships): Partner programs for ELDs, TMS platforms, load boards, and broker networks.
- [Careers](https://bubba.ai/careers): Open engineering, product, and AI research positions at Hey Bubba Inc.
- [Contact Sales & Support](https://bubba.ai/contact): Customer support, sales inquiries, and enterprise demo scheduling.
- [Privacy Policy](https://bubba.ai/privacy-policy): Legal privacy terms and data usage disclosures.
- [Terms of Use](https://bubba.ai/terms-of-use): Terms of service governing website and app software usage.

## Optional

- [Extended Knowledge Base](https://bubba.ai/llms-full.txt): Complete product catalog, API specs, fleet scalability details, and workflow documentation concatenated into a single Markdown file.
- [Canonical Sitemap](https://bubba.ai/sitemap.xml): XML sitemap indexing all carrier directory pages, truck stop listings, and OBD DTC code documentation.
- [Partner: NET](https://bubba.ai/partner/net): Partner directory listing page.
- [Partner: Carrier Forge](https://bubba.ai/partner/carrier-forge): Partner directory listing page.